Hotel Policies

    • SMOKE-FREE POLICY: Smoking in any room will result in a $250 Smoking Fee per occurrence.
    • Cancellation Policy:Can cancel with a 24 hours notice without penalty
    • Housekeeping Policy:We are offering housekeeping every 3rd day of one's stay

 

    • PET POLICY:  Pets with a maximum weight of 60 lbs are allowed for a non-refundable charge of $125 per stay. Pet Sanitation Fee is $250 if applicable. ADA defined service animals are also welcome at this hotel.

 

    • Must be 21 years old to check in with a valid credit card authorized for stay.

 

    • All reservations require a valid credit card. The day of arrival, the guarantee credit card will be authorized for one night’s room and tax. A declined credit card will result in a cancelled reservation.
    • Social Hour: Monday-Wednesday 5pm-7pm. Monday and Tuesday it is Free beer, wine and soda with nuts. Wednesday we will have the free drinks and burgers as well

For questions, please reach out to Kimberly at 239-593-2404 or kimberly@hawthornnaples.com.